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Tutors who sign up with Tuition Family Singapore hereby agree to the following terms and conditions:
a) You must be a Singapore citizen/Singapore permanent resident.
b) You should have a minimum academic qualification of an O Level Certificate and good grades in the subjects that you wish to tutor.
c) You must produce all necessary documents to certify your NRIC, academic qualifications and credentials to the student or parent on the 1st lesson.
A one-time commission of 50% of the 1st-month tuition fee will be charged to the tutor which the Agency will collect directly from the student or parent at the 2nd week of tuition.
Any attempt to cheat or deprive the Agency of its legal share of commission will result in legal actions being taken.
However, 50% commission of the 1st month’s tuition fee is levied on the tutor but collected from the student either via online payment, bank transfer, cheque or cash payment.
Lessons which are postponed during the first 4 weeks will not affect the commission. For example: For a month of 8 lessons, if 1 lesson was cancelled due to any reason (eg. Holiday, medical leave, etc) commission will still be based on 8 lessons and not 7 lessons. Payment is due when the tutor fulfils 50% of the agreed monthly lesson frequency.
3. Cancellation of Assignment
If you have to cancel the assignment before the 1st lesson that you have agreed to take up, 24 hours prior notice before the 1st lesson must be given to the Agency (not the parents or students). If you fail to notify the Agency of your cancellation, an administrative charge of S$30 will be imposed on you.
4. Termination of Assignment
Minimum commitment period for a tuition assignment is 1 month. You are advised to have a long-term commitment as a parent will not like to change tutor often. If you terminate an assignment before the 1st month, the Agency will recover its legal share of the one-time commission of 50% of the 1st-month tuition fee from you.
If the student prematurely terminates the assignment during the 1st month, you will only receive 50% of the payment for all your service hours. However, if the reason for the student’s termination is due to your fault as a tutor (for example – you are always late, skip lessons without any valid explanations, etc.), you will bear the full commission charge.
5. Non-Payment by Tutees
When there are any disputes or concerns regarding tuition fees between any parties, we may step in to help facilitate payments. We will provide assistance, to our reasonable means, to help tutors to claim monies from clients and vice versa. However, we shall not be legally responsible for any payment disputes between tutors and tutees. Specifically, if tutees refuse to pay tutors or vice versa, We are not responsible to insure either party and will not be liable to pay up any tuition fees to either party.
6. Verification of Qualifications
All tutors are required to bring their NRIC and other certificates on the first lesson to show the parents/students. We will not tolerate tutors who attempt to cheat clients with fake qualifications and information.
The Agency will not act as an arbitrator or mediator for any conflicts or disagreements that arise between the tutor and the student or parent. However, we are always prepared to offer our suggestions.
8. Agreement for
and Associates to contact you
With effect from January 2, 2014, the Singapore Do-Not-Call (DNC) Registry will come into effect. This means that once you have registered on the DNC database, you will no longer receive unsolicited phone calls or messages. In providing your details to our Agency via the Tutor Registration Form, you hereby provide your consent and agree that the Agency may continue to contact you for any current or future tuition assignments.